Exclusive to Synergy School Radio customers is our dedicated support website.
Our "gold dust" support for school is one of the many reasons why our products and services are rated so highly. We believe that it takes more than just buying a radio station to start a radio project.
Our dedicated website will giude you through every step of planning a radio proect,to using our equipment to create your first radio show.
The site includes training videos, manuals, FAQ's and of course our Essentials Collection of materials.
Keeping it together
Synergy School Radio's support is free and unlimited for the first 12 months of ownership. We continue to remotely diagnose and fix any issue outside of the first 12 months, within 30 minutes - free of charge. If the issue can not be resolved within the first 30 minutes, then we will advise on any cost that may be incurred.
Because our packages are designed for purpose and all one brand, you always deal direct with the manufacturer.
Support is available Monday - Friday, 9am -5pm and includes phone, email and remote support via the web, so long as your radio package is connected to the internet.
Whether you have forgotten how to make a recording, need some technical advice or simply require the latest version of software, we are just a call away.
Phone, email and remote support
Taking our training one step further, the Essentials Collection has been created through a partnership between Synergy Schol Radio, teaching professionals and industry broadcaster to help schools start a radio project.
Learn industry terminology, decide on a station name and create a logo. Research your listening audience then put it all together to create your schools radio station.
The Essentials Collection includes:
• Pre-training guide - to prepare your staff for the project ahead
• "Introduce radio to your pupils" lesson material
• Scheme of work to build your first radio show
Getting started materials
To ensure your radio project gets off to a flying start, each UK radio package now ships with a music library of 50 tracks.
Fully licensed for broadcast, we have chosen instantly recognisable tracks from the last 24 months... and the odd favourite.
To keep your music library up to date by purchasing additional tracks, we recommend I Like Music's database. ILM is licensed for broadcast use, so long as you have the relevant broadcast license.
Your school must have the required PRS and PPL licenses in order to listen to and broadcast copyright music.
Your first 50 music tracks - free
To help you get started, all UK radio pacakges include delivery, training and support. In addition to the on-site training, Synergy School Radio customers also receive fantastic support from us, the manufacuturer.
Support includes video tutorials, getting started materials, faq's plus manuals and guides.